Case Study – Lighting and Exhaust Fan Upgrade in Richmond

With Full Compliance Restored

SBH Electrical completed a residential lighting installation and bathroom exhaust fan replacement project in Richmond, VIC, combining new light fitting upgrades with on-site fault diagnosis and compliance-focused maintenance.

The project required investigation before the full scope could be confirmed, because the bathroom exhaust fan fault was not straightforward and the work had to meet electrical safety and ventilation compliance requirements.

The result was a fully completed installation, restored functionality across key fixtures, and a compliant outcome that satisfied the client.


  • Company: SBH Electrical
  • Client Type: Residential homeowner
  • Industry: Electrical services
  • Service Category: Lighting installation and electrical maintenance
  • Project Type: New installation / upgrade
  • Specific Services: Pendant light installation, downlight installation, bathroom exhaust fan fault investigation, exhaust fan replacement
  • Property Type: House
  • Location: Richmond, VIC
  • Engagement Type: One-off client
  • Client Source: New enquiry
  • Primary Compliance Consideration: Bathroom exhaust fan functionality and electrical safety compliance
  • Technical Environment: Residential home with lighting upgrade requirements and a difficult-to-diagnose exhaust fan fault

The Challenge

The client needed multiple electrical issues resolved in a single residential project, including outdoor lighting repairs, installation of new pendant lights and downlights, and restoration of a non-functioning bathroom exhaust fan. The work carried both technical and compliance implications because bathroom exhaust systems must operate correctly to meet required safety and functional standards.

The project was not a straightforward installation; it required on-site investigation before the root cause of the exhaust fan issue could be identified. The electrician had to diagnose the problem in real conditions rather than relying on an initial description alone.

From a practical perspective, the challenge involved combining upgrade work with fault-finding and repair. From a risk perspective, an improper diagnosis would have left the property with a non-compliant bathroom ventilation system and unresolved electrical performance issues.

The Solution

SBH Electrical delivered the project through a combined installation, maintenance, and diagnostic approach:

  • Wired and installed pendant lights throughout the home.
  • Wired and installed downlights throughout the home.
  • Investigated the bathroom exhaust fan fault on site to determine why the unit was not operating.
  • Diagnosed the issue as a unit failure rather than treating it as a simple surface-level malfunction.
  • Replaced the bathroom exhaust fan unit to restore proper operation.
  • Addressed outdoor lighting issues as part of the wider electrical works.
  • Completed all work with electrical safety and compliance in mind, especially in the bathroom environment.
  • Combined residential upgrade work with fault-finding capability to resolve both planned and unplanned issues in one job.
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The Results

  • 1 residential property serviced in Richmond, VIC.
  • Multiple lighting upgrades completed, including pendant lights and downlights installed throughout the home.
  • 1 bathroom exhaust fan fault diagnosed on site.
  • 1 bathroom exhaust fan unit replaced to restore correct operation.
  • All requested works completed in a single project scope.
  • Full compliance restored for the bathroom exhaust fan requirement.
  • All completed systems left working correctly.
  • Client satisfaction achieved through efficient delivery, communication, and reliable workmanship.
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Summary

  • SBH Electrical completed a residential lighting and maintenance project in Richmond, VIC.
  • The scope included pendant light installation, downlight installation, outdoor lighting work, and bathroom exhaust fan replacement.
  • The bathroom exhaust fan fault was difficult to diagnose and required on-site investigation.
  • The failed exhaust fan unit was identified and replaced to restore functionality.
  • The project had a compliance dimension because bathrooms require working exhaust fans.
  • All requested works were completed, compliant, and functioning correctly at handover.
  • The client chose SBH Electrical as a new enquiry based on reviews, communication, and reliability.

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Some love from our clients

Read feedback from our satisfied customers and take a look at some of our recent electrical projects.

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Best experience we’ve ever had with an electrician and highly recommend Sam. Arrived on time; frequent and clear communication; Will definitely use Sam again and had no hesitation in immediately telling our neighbours and friends.

Jenny S

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Second time we have used Sam. He is punctual, polite and professional. A lovely guy who does a great job at a good price. We highly recommend him!

Phil. E

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Sam was offering free labour for electrical services for those in need in my area. I chose him to do my job because I knew he must be a good bloke. He was on time, personable, communicated my options clearly and even cleaned up after himself!

Roslyn. W

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Very positive experience with Sam and his business, he was very reliable with quotes for the work too, highly recommend him.

Andrea. B

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Sam showed up on time and did a quality job. He’s a Richmond local and I’d highly recommend. I will use SBH again.

Russell. J

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Absolute Legends! Was able to quote straight away, turned up on time and got things sorted straight away. Explained everything that they were doing and answered all of our questions. 100% recommend SBH and will be using them in the future!

J Robertshaw

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